Returns & Exchanges
At Vic Firth, we stand behind the durability and performance of our athletic gear. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the gear is in new condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal and securely affix it to the outside of your return box.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt for confirmation.
