Returns & Exchanges

At Vic Firth, we stand behind the durability and performance of our athletic gear. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to start the process.

  • 2.
    Prepare the Package

    Place the items in their original packaging, ensuring all tags are attached and the gear is in new condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal and securely affix it to the outside of your return box.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking receipt for confirmation.